Effective Date: April 30, 2026 · Last updated: April 30, 2026
RETACLINIC DOES NOT WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR THAT ANY ERRORS WILL BE CORRECTED. RETACLINIC PROVIDES THE SITE "AS-IS" AND MAKES NO REPRESENTATIONS OR IMPLIED WARRANTIES OF ANY KIND INCLUDING ANY EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, MERCHANTABILITY, OR NON-INFRINGEMENT. YOU EXPRESSLY ASSUME FULL RESPONSIBILITY AND RISK IN USING THIS SITE AND THE SERVICES.
MITO HEALTH HOLDINGS CORP. ("RETACLINIC") PROVIDES AN ONLINE PLATFORM TO ALLOW YOU TO COMMUNICATE WITH A HEALTH CARE PROVIDER AND PHARMACY. RETACLINIC DOES NOT PROVIDE HEALTHCARE SERVICES. THIS ONLINE PLATFORM DOES NOT REPLACE YOUR RELATIONSHIP WITH ANY PHYSICIAN. THESE SERVICES MAY NOT BE APPROPRIATE FOR YOUR MEDICAL CONDITIONS.
BY ACCESSING OR USING THE SITE OR SERVICES, YOU AGREE THAT YOU UNDERSTAND AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT OR CANNOT AGREE WITH ANY OF THESE TERMS OF USE, YOU ARE NOT AUTHORIZED OR PERMITTED TO USE THE SITE OR ANY SERVICES.
Mito Health Holdings Corp. (referred to as "RetaClinic", "we", "us", or "our") owns and operates the website retaclinic.com (the "Website" or the "Site"). The terms "you" or "yours" refer to the person accessing the Site or using the Services.
The Site is an online platform to enable providing the Services. The "Services" include (i) providing general information on topics of health care and wellness ("Content"); (ii) enabling registered users to access pharmacy services; (iii) telecommunications support to allow registered users to access health care providers who have a contractual relationship with RetaClinic; (iv) gathering health care information from registered users; and (v) enabling payment for health care provider services, for pharmacy services, and use of the Site.
These Terms of Use describe your responsibilities in your use of the Site and the Services. By accessing the Site or using the Services, you agree to these Terms of Use, the Privacy Policy of RetaClinic, the Consent to Telehealth, and all applicable laws and regulations.
RetaClinic is not a medical group or doctors organization. Instead, we have contracted with Doctors, Nurse Practitioners, Researchers, Pharmacists, and other associated specialists (collectively referred to as the "Provider(s)") to bring better health through peptide therapy. RetaClinic is a facilitator offering the Site as a launching point to a platform where medical professionals can provide their respective services to users thereof.
By agreeing to our Terms and purchasing any prescription offered through Provider sites, you explicitly agree to the following:
RetaClinic is a tele-health facilitator and an electronic commerce website for the purpose of improving access to healthcare for our clients. We have contracted with Physicians, Pharmacies, Lab Test Providers, and other Providers to give a complete set of services and the delivery of medications and products to each client who agrees to purchase these products per the Terms contained herein.
Any Providers listed are independent of RetaClinic and represent that they have the appropriate training, licensing, equipment and experience to supply their services. Any data, recommendation or advice received from the Provider comes from them alone, and not from RetaClinic. As a result, you hereby release RetaClinic and its employees, partners, affiliates, or any other party from any liability for professional recommendations made by another Provider and/or the results thereof.
Any interaction you have with a Provider via our Website is not intended to replace your doctor-patient relationship with your primary care physician or other professional. RetaClinic makes no claim or warranty as to the training or particular skill of the contracted Providers. NONE of the content on this site constitutes a diagnosis, recommendation, prescription, treatment or professional medical advice.
The RetaClinic Site is intended to be used for informational and educational purposes — not the provision of professional medical advice. At the point that you agree to become a client of RetaClinic and use our Services, you must create and register an account. You must provide accurate and thorough information including your legal name, a valid state issued photo ID, your birth date, other personal information and a password.
You agree to keep your password confidential and you will be responsible for all forms of use of your account and password. Your account Registration process includes a Questionnaire that asks detailed questions about your health, medical history and physical attributes. You are solely responsible for keeping your registration information accurate and up to date.
Some of the products offered via the Provider's sites require a valid prescription by a licensed medical Provider. In order to receive a prescription from one of the Providers, you must:
Your order for a prescription product will not be processed until a Physician has evaluated the clinical appropriateness of the product and provides a prescription. Once the pharmacy Provider fills your prescription and sends it, neither RetaClinic nor any Provider will accept return of these custom compounded products.
RetaClinic offers products and Services to our clients based on purchases made in U.S. dollars. Many prescriptions are configured as subscriptions that will renew on a recurring basis. RetaClinic will continue to fill prescriptions and charge your form of payment until: your payment is declined; your health information or prescription is changed; you cancel your subscription; or you delete your account.
Medicare and Medicaid do not cover the products and Services provided by RetaClinic and we will not submit claims to these agencies or your health insurance. You are solely responsible for payment for products and services provided by RetaClinic.
RetaClinic is not an insurance provider and does not work with health insurance companies. Each client has the responsibility to confirm if their HSA or FSA card is valid for the purchase of the products they pay for on RetaClinic's site. Since RetaClinic is not an insurance provider and does not accept insurance payments, we are not bound by the HIPAA legislation enacted by the U.S. government as a covered entity. Even so, RetaClinic uses current and common information and data protection schemes on our Site so that your information will be protected. The medical professionals and pharmacies who provide services to you via our affiliation may or may not be covered entities under HIPAA.
RetaClinic has contracted with other professional organizations, medical services providers, Physicians, mail order pharmacies, lab testing providers, and content providers. RetaClinic's Site may link to other websites ("Third Party Sites") which might provide educational articles, videos, graphics, and other content. Any link to Third Party Sites and their content are to be used at your discretion and RetaClinic has no control over their Site or content. RetaClinic does not endorse any products or services from these other sites.
Any visitor to the RetaClinic Site is engaging in Electronic Communications. Any notice, confirmation, agreement, disclosure or reminder that RetaClinic and/or the Providers send via email, text or other form of notice via the RetaClinic Site shall satisfy any legal requirement that these types of communications occur in writing.
By Registration of an account, you are agreeing to receive electronic communications from the Site via text, email, phone call or other electronic means.
All pages, web addresses, domains and other electronic materials located at the Site are the property of RetaClinic or its Providers, suppliers, partners or licensors. The Site is protected by the copyright and trademark laws of the United States and similar international laws. RetaClinic grants a non-exclusive, non-transferable, revocable license to our users and clients to use this Site per our Terms of Use. None of the information on our Site may be copied, reproduced, sold, or re-used for any commercial purpose without the prior written consent of RetaClinic.
THE SERVICE AND SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. RETACLINIC DOES NOT WARRANT THAT THE SERVICES AND/OR SYSTEM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
THIS PORTION OF THE TERMS LIMITS THE LIABILITY OF RETACLINIC, ITS ASSOCIATES, MANAGERS, AFFILIATES, DIRECTORS, AGENTS, ALL REPRESENTATIVES AND SHAREHOLDERS. READ CAREFULLY, AS THESE TENETS APPLY UP TO THE MAXIMUM EXTENT PERMITTED BY LAW. TO THE EXTENT PERMITTED BY LAW, YOU EXPLICITLY RELEASE RETACLINIC FROM ALL LIABILITY FOR ALL DAMAGES, CLAIMS, SUITS, PROPERTY DAMAGE THAT MIGHT ARISE IN ANY FORM, PERSONAL INJURIES, AND DEATH.
RETACLINIC SHALL NOT BE LIABLE FOR ANY ACTION OR OMISSION OF THE PROVIDERS AND ANY THIRD PARTY MENTIONED ON THE SITE. NO PROVIDER OR AFFILIATE MENTIONED ON THE SITE SHALL BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, BUSINESS, PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY ARISING FROM THE USE OF THIS SITE.
You agree to the extent allowed by law to defend, indemnify, and hold harmless RetaClinic and any Providers, subsidiaries, affiliates, employees, directors, agents, partners or third parties from and against any loss, expense, liability, costs, damages, actions, suits and claims including reasonable attorneys' fees caused by any third party claim or charge arising out of: use of the Site; data or information included on the Site; treatment, advice, recommendation or act made on the Site; your breach of the Terms of the Site; or any negligent, wrongful or illegal act or omission by you in the use of the Site.
RetaClinic values our clients and we will work in good faith to resolve any issue you have with the Site, especially concerning our Services and the products we sell. By using this Site and the Services, you agree that any claim, disagreement or dispute concerning our products, services or Site, will be resolved via Binding Arbitration instead of going to court, governed by the American Arbitration Association ("AAA") rules.
WITH RESPECT TO ALL PERSONS AND ENTITIES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND RETACLINIC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OF ANY KIND.
RetaClinic does not provide any medical services. The Content on the Site should not be considered medical advice. Instead, RetaClinic provides a technology platform for you to be able to access a health care provider contracted with RetaClinic. BY USING THE SITE AND SERVICES, YOU ARE NOT ENTERING INTO A PATIENT RELATIONSHIP WITH RETACLINIC.
Telehealth is the use of electronic information and telecommunications technologies between a health care provider and a patient who are not in the same physical location. Technologies may include videoconferencing, the internet, store-and-forward imaging, streaming media, and wireless communications. There are risks and benefits of telehealth. Telehealth communications do not permit the health care provider to have the benefit of information that would be obtained by examining you in person and observing your physical condition.
RetaClinic has contracted with various pharmacies to provide pharmacy services to persons using the Platform at a competitive rate. If while using the Services, you receive a prescription from a healthcare provider contracted with RetaClinic, you agree that RetaClinic's partner pharmacies will fill and ship said prescription at the established rate set by RetaClinic.
RetaClinic's contracted healthcare providers and pharmacy service providers do not accept commercial health insurance plans and are not enrolled with federal or state health care programs, such as Medicare and Medicaid. You are specifically choosing to obtain products and services on a cash-pay basis. You are solely responsible for all costs of any services or products provided to you.
EXCEPT AS OTHERWISE SET FORTH IN ANY RETURN OR REFUND POLICY PROVIDED TO YOU, YOU ACKNOWLEDGE AND AGREE THAT DUE TO THE NATURE OF THE PRODUCTS AND SERVICES PURCHASABLE THROUGH THE SITE ANY APPLICABLE FEES AND OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART.
When you access or use the Service you provide informed consent for the use of your personal data and participation in potential research activities conducted by RetaClinic and its partners. You understand and agree that your data will be de-identified to protect your privacy and confidentiality. You understand that your participation in any potential research activities is voluntary, and you have the right to withdraw your consent at any time without facing any negative consequences.
These Terms of Use and your use of the Site and Services shall be governed by the laws of the State of Delaware, without giving effect to the principles of conflict of laws.
You agree to immediately stop accessing the Site and Services if you violate these Terms of Use. RetaClinic may terminate or suspend your access and use of the Site and Services, with or without prior notice, for any reason, and at any time. All provisions of the Terms of Use survive the termination or suspension of your access to the Site and Services.
If you have any questions about these Terms and Conditions, please contact us at: hello@retaclinic.com
Last updated: April 30, 2026